Resources

Inform business and product strategies

Leveraging Our Talent and Expertise

Saylent leadership and staff bring extensive industry experience. We understand the complicated regulations and changing realities you contend with – and how your financial institution can evolve to remain relevant in an industry under siege from emerging competitors.

What do credit unions and a Renaissance politician have in common?

What do credit unions and a Renaissance politician have in common?

With long-term margin compression in the (not-so-distant) future and a substantial source of fee income under scrutiny, what should credit unions do? The answer is try something new.

Budget Season Tip

Budget Season Tip

Idea #3 – Go Deep on a Marketing Campaign

Budget Season Tip

Budget Season Tip

Idea #2: Implement or Enhance a Channel

Budget Season Tip

Budget Season Tip

Idea #1: Build a New Product for Your Credit Union

BUDGET SEASON HOT TIP

BUDGET SEASON HOT TIP

The key to winning the hearts, minds, and wallets of members and employees in 2016

BANK ON THE CUSTOMER

BANK ON THE CUSTOMER

Rethinking customer acquisition and retention through segmentation

THE DEFINITION OF SERVICE

THE DEFINITION OF SERVICE

Why and how the customer’s definition of service has changed

PIN-LESS DEBIT

PIN-LESS DEBIT

Strategies to navigate the changing payments industry

THE NEW PRODUCT RACE

THE NEW PRODUCT RACE

Insights into what the changing product landscape means for business strategy and product development

UNDERSTANDING EMV

UNDERSTANDING EMV

Seven things financial institutions need to understand about EMV

THE KEY TO CREATIVITY

THE KEY TO CREATIVITY

A fresh look at the best uses of data to differentiate your business

HERE WE GO AGAIN…

HERE WE GO AGAIN…

A look beyond the buzz and into the real impact of pin-less debit

Executive Spotlight

Executive Spotlight

Payment industry insights from Tyson Nargassans, Saylent CEO

What Customers Want

What Customers Want

Insights into the products and services that different customer segments desire

The Reciprocating Marketplace

The Reciprocating Marketplace

Reward your business by first rewarding your customers

Rethink Big Data

Rethink Big Data

Usable information is what business line leadership really covet

A/B Testing Allows for Efficient Use of Resources

A/B Testing Allows for Efficient Use of Resources

Weeks of Potential Fraud Transactions and Losses Avoided

Weeks of Potential Fraud Transactions and Losses Avoided

Increased Engagement and Revenue Through a Digital-Only Campaign

Increased Engagement and Revenue Through a Digital-Only Campaign

EMV and Brand Flip Marketing Communication Strategy Success

EMV and Brand Flip Marketing Communication Strategy Success

EXPANDED CARD TRANSACTION VOLUME BY 465%

EXPANDED CARD TRANSACTION VOLUME BY 465%

DROVE $2.89 MILLION IN TOTAL CARD SPEND IN 6 MONTHS

DROVE $2.89 MILLION IN TOTAL CARD SPEND IN 6 MONTHS

Increased Debit Card Transaction Volume by 347%

Increased Debit Card Transaction Volume by 347%

Improved eStatement Penetration by 32%

Improved eStatement Penetration by 32%

Raised Annual Account Profitability by $230

Raised Annual Account Profitability by $230

Proactive Fraud Prevention within 24 Hours

Proactive Fraud Prevention within 24 Hours

NEFMA 2015 Fall Conference

October 22-23, 2015
Providence, RI

Money 20/20

October 25-28, 2015
Las Vegas, NV

The Bank Summit

October 29, 2015
Boxborough, MA

Bank Horizons

December 2, 2015
Atlantic City, NJ

BankWorld

January 23, 2016
Mohegan Sun, CT

ABA National Conference for Community Bankers

February 14-17, 2016
Palm Desert, CA

ICBA National Conference

March 6-10, 2016
New Orleans, LA

CUNA GAC

February 26–March 2, 2017
Washington DC

Saylent CEO Tyson Nargassans Named SmartCEO 2016 Future 50 Award Winner

President and CEO Tyson Nargassans has been recognized by SmartCEO as a 2016 Boston Future 50 Award winner.

June 7, 2016
Saylent Adds Rishi Bhatia As CTO

Saylent today announced the addition of Rishi Bhatia as the Company’s Chief Technology Officer.

FEBRUARY 25, 2016
Fee for All

Raising service fees requires a careful strategy—and a review of all the angles.

FEBRUARY 22, 2016
Dare to Be Digital: Can Retail Banks Compete with Online Lenders?

Mired in slow loan approval processes and paperwork requirements, traditional banks must act fast to compete with the speed, agility, and convenience their online counterparts offer and their customers crave.

FEBRUARY 10, 2016
Saylent Successfully Completes Type 2 SOC 2 Examinations for Security

Saylent today announced that it has successfully completed Type 2 SOC 2 Security examinations of its Account360™ Cloud solution. The examinations found that the system is protected against unauthorized access, use or modification.

December 20, 2015
10 Things You Might See From Your Bank in 2016

Banks will figure out that big data shouldn’t be the focus, but wide data.

November 13, 2015
The 16 Boston-area tech firms that made it to Deloitte's Fast 500 list

Saylent is one of the 16 Boston-area companies named to the Deloitte Technology Fast 500 list.

November 13, 2015
Saylent Ranked Number 321 Fastest Growing Company in North America on Deloitte’s 2015 Technology Fast 500™

Saylent ranked number 321 on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America.

September 13, 2015
A Cure for Credit Card Fraud?

Uncovering the fact and fiction surrounding new chip card technology.

August 13, 2015
Saylent Ranked by Inc. Magazine as one of America’s Fastest-Growing Private Companies for the Fourth Consecutive Year

Saylent has been recognized by Inc. Magazine in its 34th annual Inc. 5000, an exclusive ranking of the nation’s fastest-growing private companies.

July 17, 2015
Fraud Detection

CO-OP Revelation, powered by Saylent Card360, advances card-fraud analysis.

July 16, 2015
Enhanced Fraud Detection

CO-OP uses Saylent’s Card360 to keep fraudsters at bay.

July 5, 2015
The New Bank Branch

The bank branch is not going away for one fundamental reason.

June 17, 2015
Fraud Forensics

Enhancements to Saylent’s Card360 enable proactive fraud mitigation efforts.

June 16, 2015
Saylent Enhances Card360 Solution with Fraud Forensics

Functionality bolsters financial institutions’ fraud detection and mitigation efforts.

June 11, 2015
Finding Actionable Intel

Age and income aren’t the only way to break down financial consumers.

May 13, 2015
Creating Relationship Depth

Insights into how different groups like to bank and the products and services they desire.

May 13, 2015
Win Over Millennials

A one-size-fits-all model for Millennials is a big misstep.

May 7, 2015
Banking on Big Data

The possibilities abound for big data to enhance banking.

April 29, 2015
Saylent Ranked Number 21 on Boston Business Journal’s Pacesetters List

Saylent has been ranked number 21 on the Boston Business Journal’s (BBJ) Pacesetters List—the area’s fastest growing private companies.

April 19, 2015
Will ATM Cards Become Obsolete?

ATM cards could soon be unnecessary and replaced with smartphones.

April 17, 2015
Card Marketing for Credit Unions

FIS and Saylent drive award-winning results for Fox Communities Credit Union.

March 16, 2015
Revamping Failed Financial Customer Service Strategies

The big mistakes banks and credit unions are making in customer service.

February 16, 2015
Digitize All Channels

When determining your strategy for best serving members, don't frame the debate as branch vs. digital.